1C-Bitrix24 Online Store + CRM — a robotic ecommerce platform
Nov 12, 2019

On 12 November 2019 1C-Bitrix introduced 1C-Bitrix24 Online Store + CRM — a product spanning Site Management and Bitrix24. The idea is to consolidate orders from the site, social networks, messengers, and offline points into one CRM.
Materials describe robots that send notifications, create invoices, arrange delivery, and assign manager tasks; selling via Instagram, VKontakte, Facebook, Avito, Telegram, and Viber with threads landing in CRM. Omnichannel retailers can compare it with the Online Store + CRM edition in the catalog.