Bitrix24 implementation

Basic CRM setup for a small sales team takes about one to two weeks. A full rollout with telephony, integrations, and training takes from three weeks to a couple of months, depending on scale. We work in stages, so the team starts using early results without waiting for the whole project to finish.

Most companies are fine with the cloud: fast start, monthly billing, automatic updates. On-premise (box) makes sense with strict data-storage requirements, deep customizations or integration with systems in a closed network. We help compare both over a two-to-three-year horizon — sometimes the answer is not obvious.

Yes — this is one of the most common requests. We audit the portal, find why people work around the system, retune the processes, and relaunch with training. Usually the problem is not the people, but a portal that was never set up for how they actually work.

Yes. We migrate clients, contacts, deals, and history from amoCRM, other systems, Excel sheets, and email. Before import we clean duplicates and agree on the field structure, so the old mess does not move into the new portal.

No — analysis and design come first. We pick the edition and plan for the designed solution, so you do not overpay for unused features or hit a cheap plan’s limits a month later.

By role and on your processes: managers learn to run their deals; supervisors learn to read their reports. We record guides and short videos for your scenarios so new staff can ramp up without us.

Resistance is a normal reaction — you work with it, you do not fight it with orders. We configure the system so it makes a manager’s job easier, not only more controlled; we involve the team in design; during onboarding we quickly fix what actually gets in the way. Adoption is part of implementation, not the client’s problem alone.

Yes — we sync counterparties, invoices, payments, and the catalog. Typical 1C configurations use standard exchange tools; non-standard ones we survey first, then estimate — a clear price instead of surprises mid-project.

In the first weeks we stay with the portal: answer questions and fine-tune settings from feedback. After that, support, automation growth, and new integrations are optional. Terms are agreed separately; the portal stays under your control either way.

Usually the opposite: the earlier you put order into leads and the client base, the cheaper it is. A small company does not need every feature — we set up a minimal configuration that grows with you, without rebuilding from scratch later.

Number of employees and departments, funnels, and automation scenarios. More roles and rules mean more design, configuration, and training.

CRM alone is one scope; CRM plus tasks, telephony, document flow, and business processes is another. We help start with what matters and not pay for what you will not use yet.

A standard site and telephony hookup is predictable work. Exchange with a non-standard 1C configuration or internal systems via API is a separate estimate after inspection.

Volume and quality of the database: a clean export from an old CRM migrates quickly, while data scattered across spreadsheets and email needs assembly and deduplication.

Cloud plans or the on-premise edition are paid to the vendor and shown separately in the estimate. We pick the edition for your tasks — without paying for unused features.