Bitrix24 Free plan became unlimited by user count
Mar 2, 2020

On 2 March 2020 Bitrix24 stated that the Free plan no longer caps the number of users. A team can share one interface for tasks and projects, store files on Drive, schedule meetings, and chat. The mobile app is also described as free for the whole company.
The change coincided with remote-work growth and lowered the entry bar for small teams. As CRM and automation needs grow, teams typically compare paid cloud plans — for example Basic.